Snapchat is back, after users couldn’t post or send messages for hours

For a few hours on Wednesday morning, Snap Streaks was in jeopardy as many users said they couldn’t post story updates or send messages to the service. In a tweet, the Snapchat support Twitter account confirmed the issues, telling people to “hang in there, we’re thinking about it!”

The source of the problem was unclear, but it does not appear to be a Facebook-level event. The app itself was still mostly functional for some of us, and if you weren’t trying to post, you might not have noticed anything wrong right away. It also didn’t crash constantly, which was a problem for Snapchat.

At around 10:31 am ET, the Snapchat support Twitter account confirmed that the issue was resolved and everything was working on our end again.

On Downdetector , a site that monitors incidents on the web by reporting users, 14,112 people reported having a problem on the social network as early as 12:30 p.m. Users quickly took to Twitter to comment on the incident. The group confirmed the incident soon after on the microblogging platform. Four hours later, Snapchat said the issue was resolved. The origin of this failure has not been specified.

Snapchat’s malfunction follows a massive outage of Facebook group and its affiliates, WhatsApp and Instagram last week. In a statement , Facebook explained that the origin of this failure was not due to a hack but to a “faulty configuration change” at the network level allowing its servers to communicate with each other. This morning it was the French cloud company OVH which was the victim of a malfunction following a bad router configuration.

Through Snapchat, the world. This Thursday, Evan Spiegel’s social network unveils its major innovations for its big annual mass, the Snap Partner Summit. The application clearly relies on augmented reality technologies to transform the way we consume. Called Screenshop, this new feature allows you to scan any item and find an equivalent available for purchase online.

Concretely, if a person’s sweater catches your eye in the evening, but you don’t dare go see it, it is possible to open Snapchat and identify the item with the camera of their smartphone. The app then offers its user to buy the same garment or other clothes that would be similar to him. In the United States, the network automatically opens an e-commerce page to order the product directly from Snapchat, while in Europe, we are redirected to the brand’s site.

Social networks keep stealing their best features from each other. The circle is now complete: after having been widely copied by other networks for its ephemeral “stories” a few years ago, it is Snapchat’s turn to take inspiration from one of its young competitors: the app at logo fantôme launches “Spotlight”, a public feed of content produced by its users, modeled on TikTok.

Snapchat users – mostly teens and young adults – have so far only posted their photos and videos to their contacts or in private messages … Or on competing networks. From Monday, November 23, in 11 countries including the United States and France, they will be able to distribute their creations more widely, by staying on the app, on a public thread, automatically personalized by the algorithm according to the tastes of spectators.

Business Insider France has noticed that the functionality has already been present with certain users in France for several days, under the name “En avant”.

Snapchat, the messaging app that has been engaged in a battle with its rival TikTok, went down for tens of thousands of users on Wednesday.

Difficulties with accessing the Snapchat app, as well as sending or receiving messages, were registered by tens of thousands of users, who were told by the company to “hang tight”.

The web monitoring group Downdetector recorded significant outages involving Snapchat, which came in two peaks over a number of hours on Wednesday before Snapchat said the problem had been “fixed.”

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